Employee Feedback

Employee feedback can be measured using employee opinion surveys, which measure quantitative job satisfaction data in connection with issues such as advancement opportunities, benefits, company culture, individual recognition, and pay. These surveys are valuable but the key to the effectiveness of an Employee Opinion Survey is timing and action. The cost of these surveys can be costly and many organizations make a crucial mistake when conducting an Employee Opinion Survey by never responding to any issues of concern that are uncovered by the survey.

Employee feedback can also be conducted by conducting employee focus groups, which can capture similar data found in surveys for a fraction of the cost. The data is qualitative and not as reliable as the quantitative data found from surveys but focus groups get to the heart of the employee issues.

Employee feedback is valuable in a 360degree feedback format when implemented effectively. A cross section of employees at different levels who work with a particular employee are asked various questions about the employee to assist with his/her development. This captures that information necessary to develop the employee in the areas necessary to achieve to their full potential.

K. Gordon & Associate can conduct value added employee feedback sessions for you. We meet with senior executives to determine the perceived culture and meet with employees on a random basis to determine an overview of the employee issues when conducting focus groups. We meet with a cross section of employees who work with the employee when conducting 360degree feedback exercises. External consultants tend to be more successful than internal employees when conducting feedback exercises since they are viewed as more objective in these settings. We bring impartial and forthright recommendations back to you that will provide the feedback necessary to solve issues, enhance the development of employees and increase employee motivation.